Canadian Contact Lenses: How We Got into the Biz

Fresh Lens is located in beautiful Victoria, Canada. We’ve been supplying contact lenses in Canada and the USA for over 20 years – human years. Our goal is to bring you the leading contact lens brands in the industry at the best prices.

Back in the day, we used to process all orders by fax. Can you believe that, kids? That was when everyone’s favorite band was the Backstreet Boys (admit it. You know their lyrics). In 1995, we decided the Internet was the place to be, so we started our first online retail store. Since those first orders in the mid-90s, we’ve shipped over 150,000 contact lenses in Canada and the United States!

We want to send a special thanks to our customers who have supported us over the years. Your comments, emails, and repeat business have encouraged us to grow Fresh Lens while keeping your eyes fitted with the best and most affordable contact lenses online.

A Global Lens Company That Does Its Homework

A lot has changed in the industry since we first started but we remain committed to providing the same amazing service we always have since our days toiling over the fax machine and offering the highest quality contact lens products available. We put a lot of time and effort into keeping abreast of the latest trends and conducting extensive research into contact lens technologies, health issues surrounding the eyes and contact lenses and how our customers can protect their vision. One look at our blog and you’ll see we’re all about promoting healthy contact lens use and explaining the ins and outs of the different types of lenses. Client education is super important and we feel it’s our job as an authority in contact lenses to make sure you’re well informed too!

Buying Contact Lenses Online Without a Prescription

We know your life would be so much easier if you could randomly order contact lenses online with no Rx. We hate to break it to you, but doing that is a terrible idea and extremely dangerous to your eyes. Ill-fitting or poor-quality contact lenses can lead to dangerous infections and eye injuries and potentially leave you with vision loss.

While, yes, we require a current prescription from an eye care professional before you can order your contact lenses online from Fresh Lens, we make it as easy as possible. Simply submit your RX with your order number to support@myfreshlens.com. If you’ve submitted it before, you’re in luck! We have it on file so there’s a need to send it again. You can just order away.

Check Out Our Reviews!

Because when it comes to eyes, people trust us.

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I received my contact lens as scheduled. Everything was to my satisfaction. I also received complimentary contact lens cases!

client testimonial

Iman Ali

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Fast delivered to the USA, I am very satisfied with this company. It is good that they deliver even to the USA

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Moka

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I've been a loyal customer of Fresh Lens for years. It's a fantastic company to deal with. Ordering is quick and hassle-free.

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John B.

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I have been buying my contacts here for many years it's always quick and easy and I've never had any problems Any Questions I had were answered quickly

Samantha Segan

Frequently Asked Questions

How do I order contact lenses?

Ordering contact lenses through Fresh Lens is a simple process:

Browse and Choose: Explore our extensive collection of contact lenses to find the perfect fit for your needs. Whether you're looking for daily, weekly, or monthly lenses, we have a wide range of options to suit your lifestyle.

Enter Your Prescription: Have your prescription details ready? Great! Enter the necessary information during the ordering process. This ensures that you receive lenses tailored to your specific vision requirements.

Add to Cart: Once you've input your prescription, add the selected contact lenses to your cart. Take your time to review your choices and ensure they align with your preferences and prescription needs.

Checkout with Ease: Ready to proceed? Head to the checkout, where you'll provide your shipping details. Our user-friendly interface makes it a breeze to complete your purchase securely. Simply follow the prompts and finalize your order by making a seamless payment.

Remember, it’s important to have a current prescription from your optometrist when ordering contact lenses. Stay safe and take care of your eyes! 👀

How fast will I get my contact lenses?

We understand how important it is to receive your contact lenses quickly and efficiently. At Fresh Lens, we offer several shipping options to ensure your order arrives as promptly as possible.

For Canadian Orders:

  • Your contact lenses will be shipped via Xpresspost and typically take 3-5 business days to arrive from the date of your order. You'll receive a tracking number once your order ships, so you can follow its journey to your doorstep.

For US Orders:

  • We provide three convenient shipping methods to cater to your needs:
  1. USPS Tracked Packet: Your lenses will arrive in 3-5 business days.
  2. Xpresspost USA: A faster option, with delivery in 2-3 business days.
  3. Next Day USA: For the quickest delivery, your lenses will arrive in 1-2 business days.

Regardless of the method you choose, we’ll email you a tracking number once your order ships. Please note that while these are average shipping times, actual delivery may vary slightly. If your prescription is not in stock, it may take an additional 2 business days to order from the manufacturer.

Choose Fresh Lens for reliable and swift delivery of your contact lenses!

How can I renew my expired prescription?

Renewing your expired prescription with Fresh Lens is quick and easy! We offer a free online tool that allows you to update your prescription in just 6 minutes (available for orders over $200).

Here’s how it works:

  1. Take the Test Online: All you need is your phone, computer, and 10 feet of space. The test takes about 6 minutes to complete.
  2. Doctor Reviews Your Results: A licensed optometrist or ophthalmologist in your region will review and approve your results.
  3. Use Your Results: Access your updated prescription anytime through our online portal.


Benefits:

  • Convenient: Complete the test from the comfort of your home.
  • Accessible: Access your prescription anywhere, anytime.
  • Doctor Approved: All prescriptions are issued by licensed eye care professionals.

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